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ToggleFrequently Asked Question
Find clear answers to common questions about our products orders shipping and services. Our FAQ’s make it simple to get the help you need so you can shop with confidence and save time.
Q1. What payment methods do you accept?
We accept Visa, Mastercard, Maestro, Visa Debit and PayPal. Pay safely online with your favorite card or PayPal account to have a secure and comfortable checkout process to your welding, power tool, and garden product purchases.
Q2. Do you offer COD (Cash On Delivery)?
No, we do not do Cash On Delivery. Any orders can only be dispatched when they are fully paid. This makes sure that your welding equipment, tools, and gardening supplies are held in storage and dispatched on time without any time wastage.
Q3. How much is the delivery?
We charge a regular rate of shipping of 8.13 + VAT per order. This entails courier handling and your welding, gardening and power tools will reach you safely and securely at your address in Ireland.
Q4. Where do you deliver to?
We ship to all 32 counties in Ireland. Place an order to receive your welding equipment, power tools, or gardening products within the shortest amount of time possible, since we also have a dependable courier service to deliver them to your doorstep safely.
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Q5. How do you deliver the products?
The orders are delivered by credible couriers, such as DPD and Nightline. They take care of welding machines, power tools and gardening tools to deliver them to your home or business safely and in time.
Q6. When can I expect my order?
Orders are dispatched within 24 hours in most instances. Delivery takes place within 5 to 10 working days, depending on stock availability and courier availability, so please be prepared.
Q7. What can delay my order being delivered?
Incorrect phone numbers are the main cause of delivery delays. Couriers call before delivery; missed calls may return the package. Returned orders incur a re-shipping fee of €8.13 + VAT per delivery attempt.
Q8. How do I know that my order has been shipped?
After dispatch, we send a confirmation email with tracking details. You can also log into My Account to check the status of your welding machines, power tools, or gardening products at any time.